Privacy Policy

At HOQUE Consultancy Nepal Pvt Ltd, we value your privacy. This policy explains what data we collect, how we use it, and how we keep it secure while delivering our educational consultancy and study abroad services.

1. Information We Collect

2. How We Use Your Data

• Provide counselling and educational services
• Process university applications and admissions
• Assist with visa and accommodation matters
• Communicate application updates and provide support
• Improve our services and website
• Meet applicable legal and regulatory requirements
• Send marketing communications where you have provided consent

3. Data Sharing

• Universities: Where necessary to process applications and admissions
• Service Providers: Where required to provide services such as visa, accommodation, or other student support
• Authorities: Where disclosure is required or permitted by applicable law
• Partners: Where relevant to provide educational opportunities or services

We do not sell or rent your personal data for marketing purposes.

4. Data Security

We use appropriate technical and organisational safeguards to protect your personal data. However, no electronic system or method of transmission over the internet can be guaranteed to be completely secure.

5. Data Retention

We retain your personal data only for as long as reasonably necessary to provide our services, fulfil legal or regulatory obligations, resolve disputes, and enforce our agreements. You may request deletion of your data where applicable.

6. Your Rights

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data where applicable
• Opt out of marketing communications
• Request a copy of your personal data where applicable
• Withdraw consent where processing is based on consent

To make a privacy-related request, contact us at info@hoque.org.uk

7. Cookies

We may use cookies and similar technologies to improve your experience, understand website usage, and analyse traffic. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their respective privacy policies.

9. Children’s Privacy

Our services are primarily intended for individuals who are able to enter into agreements under applicable law. Where services involve individuals under 18, parental or guardian involvement may be required where appropriate.

10. International Transfers

As part of providing international education and study abroad services, your personal data may need to be shared with or processed by universities, institutions, service providers, or other organisations located in countries outside Nepal. Where applicable, we take reasonable steps to ensure that appropriate safeguards are in place.

11. Updates

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or data handling practices. Any updated version will be published on this page with a revised "Last Updated" date.

12. Contact